Envy Prodigy S9 Complete Scooter Galaxy

WARRANTY
Please note: Warranties on Envy products can only be processed if you have a proof of purchase. If you have any issues that are valid, contact the retailer from where you purchased the product.

Envy warranty all manufacturer faults. Apparent external damage or willful damage, misuse or incorrect installation will not be covered by our warranty. Grip tape, Handgrips and Bearings are consumable products and are not covered under warranty unless received in a non-functioning or defective state.

COMPLETES
12 month manufacturer’s warranty on hardware failure excluding wear and tear. All warranties will be void if this product is modified in any way. This includes using after-market products, poor maintenance, abuse or misuse.

ALUMINIUM BARS
Aluminium bars come with a 30 day manufacturer’s warranty*.

This will cover
Cracking of welds
Paint defects
This will not cover
If bars have less then 40mm of fork tube inside the bars
If you modify or cut your bars
Scratching or chipping of paint
Misuse of your bars
Bending or cracking due to misuse or poor landing
Apparent external damage or willful damage, misuse or incorrect installation
Aluminium bars are a light-weight product for use by smooth and proficient riders. Landing incorrectly, throwing bars from any height or dropping will damage the bars. This is not covered by the warranty.

CHROMOLY BARS
Chromoly bars come with a 90 day manufacturer’s warranty*.

This will cover
Bending or breaking of the bars
This will not cover
If bars have less then 40mm of fork tube inside the bars
If you modify or cut your bars
Scratching or chipping of paint
Apparent external damage or willful damage, misuse or incorrect installation

TITANIUM BARS
Titanium bars come with a 30 day manufacturer’s warranty.

This will cover
Cracking of welds
Paint defects
This will not cover
If bars have less then 40mm of fork tube inside the bars
If you modify or cut your bars
Scratching or chipping of paint
Misuse of your bars
Bending or cracking due to misuse or poor landing
Apparent external damage or willful damage, misuse or incorrect installation

CLAMPS
Our clamps are covered by a 90 day manufacturer’s warranty*.

This will cover
Breaking of bolts and clamp body
This will not cover
Cross threading the bolts
Stripping of the bolt heads by using rounded-off Allen keys
Scratching of paint or anodizing.
Apparent external damage or willful damage, misuse or incorrect installation

DECKS
All decks come with a 6 month manufacturer’s warranty* on the head tube.

This will cover:
Snapping or visible cracking of the deck
Visible paint of finish defects out of the box
Function of the deck
This will not cover
Any damage caused by misuse or abuse to the deck
Scratching, fading of paint or anodizing over time
Damage to the headset cups due to bad set up or lack of maintenance
Dinting of the deck down tube
Modifications to any part of the deck, including drill holes
Apparent external damage or willful damage, misuse or incorrect installation
Please note: Scooter decks are subject to extreme pressures and stress. To increase the life expectancy of your deck, avoid constant fly-outs (jumping to flat) and make all attempts to land smoothly, minimizing the shock to the deck. All Scooter decks are prone to failure – it’s a fact, as they are constantly grinded and put under extreme pressures.

Tips to make your deck last longer
Always land with your knees bent to absorb the shock
Keep everything tight including your axles and headset
Avoid grinding on rough concrete
Limit the amount of fly outs you do (jumping to flat)
Never throw your scooter

FORKS
All our Forks come with a 90 day manufacturer’s warranty*.

This will cover:
Breaking or Bending (except the axle)
This will not cover:
Breaking or bending of the axle
Misuse or poor set up
Any modifications to the fork
Apparent external damage or willful damage, misuse or incorrect installation

WHEELS
Our wheels come with a 90 day manufacturer’s warranty*.

This will cover:
De-hubbing of the PU tyre from the wheel core
Ovalising the hub bearing housing
It does not cover:
Chunking of the wheel: Chunking is when the wheel PU breaks off in “gouges” caused by riding on rough surfaces.

Wheel bearings
Apparent external damage or willful damage, misuse or incorrect installation
*The Manufacture Warranty covers your product upon delivery to be free from damages , discolouration or fault. All of our products are designed, tested and produced to a high standard that is used around the world by riders of all levels from beginner to professional.

Due to the rigorous nature of scooter riding the manufacture warranty does not cover damages incurred by the rider including grinding of products, impact damages, heavy landings, improper set up or miss use.

We actively promote safe riding and recommend all riders wear safety protection, maintenance the products regularly and take care when riding.